Constant Beeping Noise after 3 months!
5/31/12: We absolutely love or should I say "loved" our Wine Enthusiast 24 Bottle Dual-Zone Wine Cooler Touchscreen Controls with Digital Display received as a gift in January.
In April, the bottom compartment started to beep on and off with the temperature light and interior light flashing, periodically over the past month. Unfortunately, in May it started to beep non-stop and the temp control got VERY cold! Sounds like the same issue as the previous commenter.
I have been attempting to contact Wine Enthusiast Customer Service for the past 2 weeks and I have never received a call or e-mail back. Very, very POOR service. Very, very disappointing! Now I am stuck with a wine cooler that does not work. Very frustrating.
Update as of 7/18/12: I reached out again to them today and spoke with a wonderful Customer Service representative, who immediately told me that they would send a replacement for the unit. It is on back order, so I will be waiting...
sleek look, bad circuit board.
I received this fridge as a gift. It's glitchy from the very start. The touch panel on the top would not register after 10 min of inactivity (but works again after unplugging and replugging). 3 months later, the bottom compartment started beeping every 5 seconds with the display and interior light flashing non-stop. pending a replacement.
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update:
I called up Wine Enthusiast and they sent me a replacement. The replacement works like a charm. no more crazy beeping all night long. The best part of this whole event was that I got to drink some of the wines that would have otherwise been sitting around :-)
Do Not Buy, ITEMS ARE ALL DAMAGED!
I ordered one and it arrived broken at the hinge on the top door so I contacted Amazon for a replacement but it was so difficult chatting with the customer service rep, I requested for a refund. While searching for another wine fridge, I noticed this one dropped $50 so I took my chances and ordered it again... Big mistake! It arrived with the same damaged area, must be a flaw in the fridge design for the door to be broken like that without any damages to the packaging. I tried calling Wine Enthusiasts for a replacement door since I still like the looks of the unit and already have a spot saved for it in my new kitchen. I first spoke to the Wine Enthusiast customer service, who was kind of rude, but transferred me to their tech department. The tech department spoke to their amazon sales rep and told me they'll send me a replacement after I send them a picture of the damage and a copy of my invoice. A week later, no response so I contacted them, then they told me to get it from Amazon...
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